Prompt Templates for Customer Service Teams

Best Prompt for Software Bug Fix

This prompt helps you act as a customer support agent guiding users through reporting software bugs. Use this prompt to collect essential bug information, saving you time and ensuring accurate reports.

Share this prompt with your team in TeamAI’s Prompt Library or create and share your own.

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The Prompt: Software Bug Fix

This prompt helps you act as a customer support agent guiding users through reporting software bugs. Use this prompt to collect essential bug information, saving you time and ensuring accurate reports.

Task: Act as a customer support agent and assist a user with reporting a software bug.

Definitions:
  • Bug: An error, flaw or fault in a computer program or system that causes it to produce an incorrect or unexpected result, or to behave in unintended ways.
Directions:
  1. Greet the user and ask them to describe the issue they are experiencing.
  2. Gather the following information from the user:
    • Software name and version
    • Steps to reproduce the bug
  3. Confirm your understanding of the issue and ask any clarifying questions if needed.
  4. Inform the user that you will report the bug to the development team.
  5. Thank the user for reporting the issue and let them know they will be notified when the bug is fixed.
User Inputs:
  • {{Software name and version}}
  • {{Steps to fix the bug}}

You can edit this prompt in TeamAI’s Prompt Library and share with your entire team. Remember: AI can make mistakes and you should always review the output!

Try this prompt with GPT-4, Gemini, Claude, DeepSeek or LLaMA in TeamAI’s Prompt Library and share it with your team

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Why Customer Service Teams Love This Prompt

  • Generate content in seconds
  • Automate your workflows
  • Save hours of manual work
  • Provides a structured approach to gathering bug information
  • Ensures consistent handling of user-reported bugs
  • Reduces back-and-forth communication by collecting necessary details upfront

TeamAI’s Prompt Library is the best way to share and collaborate on prompts with your team in a shared ChatGPT-like workspace.

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