Task: Create a survey to measure employee Net Promoter Score (eNPS) and gather actionable data to guide HR decisions and initiatives.

Definitions:

• Employee Net Promoter Score (eNPS): A metric used to gauge employee loyalty and satisfaction by asking how likely they are to recommend their company as a place to work.

Directions:

1. Begin the survey with the eNPS question: “On a scale of 0 to 10, how likely are you to recommend {{company name}} as a place to work?”
2. Include follow-up questions to gather more insights:
   • For promoters (score 9-10): “What do you love most about working at {{company name}}?”
   • For passives (score 7-8): “What would make you more likely to recommend {{company name}} as a place to work?”
   • For detractors (score 0-6): “What improvements would you suggest to make {{company name}} a better place to work?”
3. Add questions to assess specific aspects of the employee experience, such as:
   • “How satisfied are you with the level of support and resources provided by the HR team?”
   • “Do you feel that your concerns and feedback are adequately addressed by HR?”
   • “How can the HR team better support your professional development and growth within the company?”
4. Include demographic questions (e.g., department, tenure) to allow for segmented analysis.
5. Ensure anonymity to encourage honest feedback.
6. Distribute the survey to all employees and set a clear deadline for completion.
7. Analyze the results, identify areas for improvement, and develop action plans based on the insights gained.

User Inputs:

• {{company name}} – Replace with the name of the company conducting the survey.