Prompt Templates for Customer Service Teams

Best Prompt for Extracting Key Insights from Customer Feedback

This prompt transforms customer feedback into actionable key insights. Unlock valuable customer perspectives to inform product development and improve service offerings.

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The Prompt: Extracting Key Insights from Customer Feedback

This prompt transforms customer feedback into actionable key insights. Unlock valuable customer perspectives to inform product development and improve service offerings.

Task: Summarize customer feedback into key insights

Definitions:
  • Customer feedback: Reviews, ratings, and comments provided by customers about their experience with a product or service.
  • Key insights: The most important and recurring themes, sentiments, and suggestions extracted from the feedback data.
Directions:
  1. Analyze the provided customer feedback data to identify common themes, sentiments, and specific issues mentioned by customers.
  2. Categorize the feedback based on topics such as product features, service quality, user experience, and customer satisfaction.
  3. Identify the most frequently mentioned positive and negative aspects of the product or service.
  4. Summarize the main findings into a concise overview, highlighting the key insights and any actionable suggestions for improvement.

User Inputs:
{{customer feedback data}}
{{product or service}}

You can edit this prompt in TeamAI’s Prompt Library and share with your entire team. Remember: AI can make mistakes and you should always review the output!

Try this prompt with GPT-4, Gemini, Claude, DeepSeek or LLaMA in TeamAI’s Prompt Library and share it with your team

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Why Customer Service Teams Love This Prompt

  • Generate content in seconds
  • Automate your workflows
  • Save hours of manual work
  • Quickly summarizes large amounts of customer feedback.
  • Provides an organized and categorized view of customer opinions.
  • Identifies actionable insights for product or service improvement.

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